FAQ's

❓ Frequently Asked Questions (FAQs)

⌚ Are your watches original?

Yes! All watches sold at Royal Time are 100% original and quality-checked before shipping.

🚚 Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery (COD) all across Pakistan 🇵🇰.

⏱ How long does delivery take?

Delivery usually takes 2–4 working days, depending on your location.

🔄 What is your return & exchange policy?

We offer a 7-day return & exchange policy for damaged, defective, or wrong items.
(Conditions apply – please check our Refund Policy page.)

💧 Are the watches water resistant?

Most of our watches are water resistant, suitable for daily splashes and hand washing.
⚠️ Not suitable for swimming or showering unless stated.

📦 How can I track my order?

Once your order is shipped, we will share the tracking number via WhatsApp or SMS.

💬 How can I contact customer support?

You can contact us anytime via:

• 📲 WhatsApp

• 📧 Email

Our support team is happy to help! 😊

❌ Can I cancel my order?

Yes, you can cancel your order before it is shipped by contacting us immediately.

🔋 Do the watches come with batteries?

Yes, all watches come with pre-installed batteries.